Data Privacy Policy
Secure Glow Solutions is a company registered in England & Wales, with our registered office located.
If you would like to request information about your personal data or believe that we may be holding incorrect personal data related to you, please reach out to dataprivacy@secureglowsolutions.com
At Secure Glow Solutions, we highly value your privacy and are committed to safeguarding your personal data in accordance with applicable regulations, including the UK Data Protection Act 2019 and the General Data Protection Regulation (GDPR).
Who to Contact for More Information?
If you have any inquiries or need further details regarding our privacy policy, please do not hesitate to contact us at dataprivacy@secureglowsolutions.co.uk.
Who to Contact to Opt-Out of Marketing Communications?
If you wish to opt-out of receiving marketing communications at any time, please get in touch with us at dataprivacy@secureglowsolutions.com and we will ensure that you are added to our No-Contact list.
Collection of Personal Data
We may collect your personal information from publicly available sources if it supports our legitimate interests.
Additionally, we may collect your personal data from a mutual third-party with whom you have shared your details for the purpose of providing additional services that both Secure Glow Solutions and the mutual third-party believe could be beneficial to you. In such cases, we will verify that consent has been obtained either from the third-party or yourself when we contact you.
Furthermore, we may collect, use, store, and transfer various types of personal data about you, including information provided voluntarily at the time of registration, product or service orders, subscription to marketing communications, event registration, job applications, or when you contact us.
We may also automatically collect information when you visit our website, including your IP address and account usernames. To gain insights into how our website is used and to enhance the service we provide to site visitors, we may use cookies. Please refer to our website's cookie policy page for further details.
Types of Data We Hold:
Identity Data, including first name, last name, and title.
Contact Data, including billing address, delivery address, email address, and telephone numbers.
Transaction Data, comprising details about payments to and from you and other details of products and services you have purchased from us.
Profile Data, encompassing preferences, feedback, and survey responses.
Marketing and Communications Data, including your preferences for receiving marketing communications from us and third parties, as well as your communication preferences.
How We Use Your Data
We utilise your personal data for various purposes, including:
Direct marketing activities to engage with potential customers who may benefit from Secure Glow Solutions' products and services to enhance their Cyber Security Resilience.
Contacting you and managing your account, such as registering you as a new customer, processing and delivering orders, and handling invoicing and renewals.
Managing events, where we may collect your personal data during registration, to track attendance, and to provide relevant details before, during, or after the event.
Improving our website and its content, as well as conducting market research to gain insights into our customers' demographics, interests, and behavior.
Marketing and promotions, including contacting you to provide information about products and services that may be of interest to you.
Handling job applications, where we collect information about you to process your application.
The Lawful Basis for Processing
We process your personal data under the following lawful bases:
Direct marketing activities are pursued when we have a legitimate interest in communicating with you as a potential or existing customer.
Processing related to the performance of a contract, either pending or concluded, with you.
Processing with your consent.
Compliance with legal or regulatory obligations.
Sharing Your Data
We may share your personal information with the following parties:
Third-party service providers, partners, subcontractors, agents, distributors, vendors, and other collaborators, as necessary to fulfil the purposes outlined in this privacy policy.
Legal requirements or obligations, including situations where we are legally required to share specific personal data as part of legal proceedings, court orders, or government authority instructions.
In cases where your personal data is transferred to a third party, we take measures to ensure that it is handled safely, securely, and in compliance with your rights, as well as our obligations and the third party's legal obligations.
Transfers of Personal Data to Other Countries Outside of the UK
When Secure Glow Solutions requires the use of a data processor to fulfil its services, the data processor agreement prioritises systems based in the UK as the first choice. In instances where data processors do not have a presence in the UK, Secure Glow Solutions selects a location where the UK has a current data adequacy agreement in place.
For data processors based in the USA, we implement the following additional controls:
Data processing agreements with data processors in the USA include contractual provisions to address the invalidated privacy shield agreement.
Consent is obtained from data subjects originating from the EU before processing personal data in the USA.
If you have any concerns regarding the location where we hold your personal data, we encourage you to contact us at dataprivacy@secureglowsolutions.com